Termini Im

Termini Im

Appointment Booking and Management App

My role - UX/UI Design

My role - UX/UI Design

2023

2023

Project Overview

Project Overview

I developed Termini Im, an appointment booking app for iOS, Android, and Web platforms. My goal is to simplify service bookings for users and improve appointment management for businesses.In today's fast-paced world, booking services can be time-consuming. Businesses struggle to organize appointments efficiently. My mission is to create a user-friendly solution.Termini Im streamlines the process, making it easier for users to find and book services. Businesses can efficiently manage appointments. I focused on a modern, minimalistic design for an exceptional user experience.In conclusion, Termini Im revolutionizes service bookings, connecting businesses and customers seamlessly.

I developed Termini Im, an appointment booking app for iOS, Android, and Web platforms. My goal is to simplify service bookings for users and improve appointment management for businesses.In today's fast-paced world, booking services can be time-consuming. Businesses struggle to organize appointments efficiently. My mission is to create a user-friendly solution.Termini Im streamlines the process, making it easier for users to find and book services. Businesses can efficiently manage appointments. I focused on a modern, minimalistic design for an exceptional user experience.In conclusion, Termini Im revolutionizes service bookings, connecting businesses and customers seamlessly.

Problem

Problem

Termini Im, a startup developing an appointment booking app, faces intricate challenges in designing an optimal user experience (UX) and user interface (UI). These challenges encompass crafting an intuitive and responsive design across multiple platforms, establishing clear information hierarchy, ensuring accessibility, and maintaining a cohesive visual design. Additionally, user onboarding, navigation, feedback mechanisms, and performance optimization are critical factors.

Termini Im, a startup developing an appointment booking app, faces intricate challenges in designing an optimal user experience (UX) and user interface (UI). These challenges encompass crafting an intuitive and responsive design across multiple platforms, establishing clear information hierarchy, ensuring accessibility, and maintaining a cohesive visual design. Additionally, user onboarding, navigation, feedback mechanisms, and performance optimization are critical factors.

Design process

Design process

With unwavering attention to detail, I gained a deep understanding of users, their needs, and the design's problem-solving mission.

With unwavering attention to detail, I gained a deep understanding of users, their needs, and the design's problem-solving mission.

The harmony between UI and UX serves as the bedrock of the design process, guaranteeing the final product meets user needs and expectations convincingly.

The harmony between UI and UX serves as the bedrock of the design process, guaranteeing the final product meets user needs and expectations convincingly.

01

UX Research

02

Informational Architecture

03

Wireframing

04

Design System

05

UI Design

06

Prototyping

Discovery

Discovery

I gathered information and insights about the user, their needs, and the problem that the design aims to solve. Additionally, I analyzed the domain and competitors, conducting user interviews to gather valuable input

I gathered information and insights about the user, their needs, and the problem that the design aims to solve. Additionally, I analyzed the domain and competitors, conducting user interviews to gather valuable input

User Interface

User Interface

Visual design held a crucial place in my consideration, recognizing the signficance of a well-balanced UX and UI. With the user at the forefront, I crafted a simple yet captivating design.

Visual design held a crucial place in my consideration, recognizing the signficance of a well-balanced UX and UI. With the user at the forefront, I crafted a simple yet captivating design.

User Experience

User Experience

Beginning with informational architecture, I delved into app structure comprehension, prioritizing an optimal user experience. Subsequently, I embarked on crafting both Low and High-Fidelity wireframes

Beginning with informational architecture, I delved into app structure comprehension, prioritizing an optimal user experience. Subsequently, I embarked on crafting both Low and High-Fidelity wireframes

Wireframe

Wireframe

Typeface

Typeface

Readable, versatile and modern aesthetic font.

Readable, versatile and modern aesthetic font.

Poppins - an excellent fit for interfaces that require easy reading of text, such as in user interface and digital.

Poppins - an excellent fit for interfaces that require easy reading of text, such as in user interface and digital.

Colors

Colors

Choosing 3 primary colors helped to create a visually appealing, easy-to-use, and accessible design.

Choosing 3 primary colors helped to create a visually appealing, easy-to-use, and accessible design.

By choosing a small number of primary colors, we ensured that the app has a consistent look and feel across all screens and functions.

By choosing a small number of primary colors, we ensured that the app has a consistent look and feel across all screens and functions.

User Research

User Research

User personas are fictional representations of the ideal users of a product or service.

User personas are fictional representations of the ideal users of a product or service.

A series of interviews were conducted to grasp our market value, comprehend the target audience, and identify key issues to address in order to prioritize customer-centric app development.

A series of interviews were conducted to grasp our market value, comprehend the target audience, and identify key issues to address in order to prioritize customer-centric app development.

Group 1

Group 1

Adventure seekers and city dwellers who enjoy exploring new places and trying out different services. They prefer an app that offers a wide variety of businesses in their city and enables easy booking for last-minute plans.

Adventure seekers and city dwellers who enjoy exploring new places and trying out different services. They prefer an app that offers a wide variety of businesses in their city and enables easy booking for last-minute plans.

Group 2

Group 2

Entrepreneurs and business owners in the service industry seeking an app that simplifies appointment management, enhances customer engagement, and helps grow their business by attracting new clients.

Entrepreneurs and business owners in the service industry seeking an app that simplifies appointment management, enhances customer engagement, and helps grow their business by attracting new clients.

Group 3

Group 3

Busy professionals with tight schedules who need to manage personal appointments efficiently. They value an app that provides seamless booking options, calendar integration, and timely reminders to keep their appointments organized

Busy professionals with tight schedules who need to manage personal appointments efficiently. They value an app that provides seamless booking options, calendar integration, and timely reminders to keep their appointments organized

Icons & Components

Icons & Components

Problems & Solutions

Problems & Solutions

By exploring user needs, we enhanced the input and output of user data, empowering them to identify areas for improvement and achieve more accurate and relevant results.

By exploring user needs, we enhanced the input and output of user data, empowering them to identify areas for improvement and achieve more accurate and relevant results.

It was discovered that users encountered difficulties in comprehending data while using similar apps.

It was discovered that users encountered difficulties in comprehending data while using similar apps.

01 Problem

Time-Consuming Appointment Booking Process

01 Solution

Streamlined Booking Process with Quick Selections. Users can easily choose services, available workers, preferred dates, and suitable time slots, reducing the time spent booking appointments.

02 Problem

Limited Business Visibility

02 Solution

Enhanced Search and Filtering for Better Discovery. Termini Im offers improved search options, allowing users to find a wide range of businesses based on categories and location, increasing business visibility.

03 Problem

Overwhelmed Service Business Management

03 Solution

Comprehensive Business Management Tools. Service-providing businesses gain access to a dedicated app, simplifying customer appointment handling, worker scheduling, and administrative tasks.

04 Problem

Missed Appointments

04 Solution

Intelligent Notifications and Reminders. Termini Im sends timely notifications and reminders, ensuring users stay informed about upcoming appointments and minimizing no-shows.

05 Problem

Complex and Cluttered Design

05 Solution

Modern and Minimalistic Interface for a Pleasant User Experience. Termini Im's simple and intuitive design prioritizes user experience, providing a pleasing and hassle-free interaction for both customers and businesses.

Termini Im Flow Map

Termini Im Flow Map

Termini Im Biz Flow Map

Termini Im Biz Flow Map